Shipping policy

# Shipping Policy

## Shipping Coverage

We currently ship exclusively to locations within North America, including:

- United States (all 50 states)

- Canada

- Mexico

## Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

## Delivery Timeframes

- **Standard Shipping:** 7-15 business days

- **All orders are guaranteed to arrive within 15 business days maximum**

*Business days are Monday through Friday, excluding holidays*

## Shipping Rates

We offer **FREE SHIPPING** on all orders to North America - no minimum purchase required!

## Order Tracking

Once your order ships, you will receive a tracking number via email to monitor your package's progress.

## International Shipping

We are working to expand our shipping coverage to additional countries. Currently, we only ship within North America. Please check back for updates on international shipping availability.

## Shipping Address Changes

Shipping addresses cannot be changed once an order has been processed. Please ensure your shipping information is correct before completing your purchase.

## Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

## Contact Information

For shipping questions or concerns, please contact us at whatdadogstores@gmail.com or 4063143605.

*This policy is effective as of 8/25/2025 and may be updated without prior notice.*